HELPING YOU GET STARTED

Once you are ready to schedule, I want to make that as smooth as possible, also.

You can easily see my availability, request an intake appointment slot, and schedule/make changes to ongoing appointments at your leisure through your client portal.

Don’t worry. If you prefer to do it the old fashioned way, I am happy to also schedule via email.

Once you have scheduled your first appointment, you will receive an email. I will also send you the policy and consent forms.

What happens in your first appointment

Your first session is an intake appointment. We talk about what has brought you to therapy, your history and what you would like to change. Together we then agree on goals and a plan for treatment. Most people find the first session a relief, as it is a chance to be heard without judgement.

Medicare rebates

You may be eligible for a Medicare rebate on a set number of sessions each calendar year under the Better Access initiative. To claim, you will need a referral and a Mental Health Treatment Plan from your GP, psychiatrist or paediatrician. Please bring your referral to your first appointment or have your doctor send it through beforehand. Some private health insurance extras policies also cover psychology sessions, so it is worth checking with your fund.

Telehealth sessions

If you cannot come to the Elsternwick rooms, sessions are also available by telehealth or telephone.

Changing or cancelling an appointment

If you need to change or cancel an appointment, please let us know as early as possible so the time can be offered to someone else. Full details of fees and the cancellation policy are provided when you book.