Transparent Fees & Rebates
Clear, upfront information about session fees, Medicare rebates, private health insurance, and practice policies — so you can make an informed decision before you book.
Standard Session Fees
| Service | Fee | Medicare Rebate | Out of Pocket |
|---|---|---|---|
| Individual Psychological Therapy (50 min) | $260 | $149.05 | $110.95 |
| Couples / Relationship Therapy (50 min) | $270 | No rebate | $270 |
| Family Therapy (50 min) | $275 | No rebate | $275 |
All fees are in AUD and include GST where applicable. Fees are reviewed annually.
Medicare Rebates — Mental Health Care Plan
With a GP Mental Health Treatment Plan, you can claim a Medicare rebate of $149.05 per session for up to 10 individual sessions per calendar year. Visit your GP before or at your first session to obtain a plan and referral letter.
- Up to 10 rebated sessions per calendar year.
- GP review required after the first 6 sessions.
- Rebate claimed at the practice — you pay the gap only.
Private Health Insurance & Payment
If you have private health insurance with psychology cover, you may be able to claim a rebate (note: you cannot claim both Medicare and private health for the same session). Payment is due at the time of session by EFTPOS, credit card, or bank transfer.
- Couples and family sessions are typically private (no Medicare rebate).
- Receipts provided for private health or tax claims.
- Telehealth sessions billed at the same rate.
Cancellation Policy
A minimum of 48 hours' notice is required to reschedule or cancel an appointment without charge. Cancellations within 48 hours, or non-attendance, will incur the full session fee. Medicare rebates do not apply to cancelled or missed sessions. This policy protects the dedicated time held for you and allows other clients to access care.
Referral Information: Bring your GP referral letter and Mental Health Treatment Plan to your first session.
Session Length: Standard sessions run 50 minutes.
Questions About Fees or Rebates?
Franco is happy to discuss fees, rebates, and the right pathway for your circumstances on a free 15-minute call.
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